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Job description 工作内容:
- To work closely with sales and customers to have sales orders processed timely and correctly.
与客户和销售积极配合以及时正确地处理客户定单。
- To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery.处理和完成客户订单与需求，协助工厂和物流部门以保证生产及运输的及时安排。
- To execute customer service standards, order processing procedure, and support the implementation of SAP. 执行客户服务标准和客户订单处理流程，支持SAP实施。
- Communicate well with sales team, plant, logistics and finance team, work closely with them to solve disputes if necessary.与销售/工厂/物流/仓库保持良好的沟通, 如有需要, 协助他们一起解决其间争议。
- Communicate well with customers; manage well customers' requirements and needs, provide timely and efficient feedback to customers.与客户保持良好沟通, 合理管理客户需求,并及时回复客户咨询。
-To evaluate and improve customer service performance 评估和提高客户服务绩效.
Job requirement职位要求：
- diploma with related major大学专科或以上学历。
- Relevant working experience is preferred, major in international trade or business management university graduates with excellent performance can also be considered. 有相关工作经验者优先，有优秀表现的国际贸易或商务管理专业的应届毕业生亦可。
- Highly motivated, able to take the initiative, capable of working independently
高度自我激励, 能够采取主动, 独立工作。
- With a pleasant personality, good interpersonal and communication skills and able to work as part of a team个性开朗，良好的沟通技巧，团队合作能力强。
- Able to work under pressure to deliver tasks on time 能承受工作压力按时完成任务。
- A capable user of PC office applications. Knowledge of SAP will be as advantage.良好的计算机操作能力, 熟悉SAP系统者优先。