应届毕业生
学历不限
最近更新
1275人关注
职位描述
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61Act as main customer contact, responsible and accountable for managing day-to-day enquiries and all order-related activities. Proactively feedback in the event of deviation.
61Ensure a seamless and timely order management flow in close collaboration with planning team.
61Coordinate and maintain effective communications with internal stakeholders (such as commercial, logistics, quality and other cross functional teams) concerning customer requirements, issues and feedback.
61Strengthen customer intimacy by developing solid relationships, understanding customer needs, proactively addressing issues, and providing satisfactory solutions.
61Actively work on O2C process improvement with smart / digital solutions.
61Maintain service levels according to business priority.
We bring
61A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
61A space to grow by encouraging and supporting curiosity and an open mindset;
61A culture that prioritizes safety and well-being, both physically and mentally;
61Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
61A firm belief that working together with our customers is the key to achieving great things;
61An eagerness to be one team and learn from each other to bring progress to life and create a better future;
Skills and qualifications required :
* At least 3 years in customer service, e-commerce or similar with deep knowledge of supply chain operations and industry trends.
* Strong analytical skills and familiar with SAP ERP, MS Office.
* Knowledge on project management and/or digital tools (CRM, EDI, RPA, Python) is a plus.
* Fluent English in both oral and written.
* Skilled at working in a fast-paced environment open to constant change in demands.
* Proactive, positive, adaptive, responsible, and organized.
61Ensure a seamless and timely order management flow in close collaboration with planning team.
61Coordinate and maintain effective communications with internal stakeholders (such as commercial, logistics, quality and other cross functional teams) concerning customer requirements, issues and feedback.
61Strengthen customer intimacy by developing solid relationships, understanding customer needs, proactively addressing issues, and providing satisfactory solutions.
61Actively work on O2C process improvement with smart / digital solutions.
61Maintain service levels according to business priority.
We bring
61A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
61A space to grow by encouraging and supporting curiosity and an open mindset;
61A culture that prioritizes safety and well-being, both physically and mentally;
61Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
61A firm belief that working together with our customers is the key to achieving great things;
61An eagerness to be one team and learn from each other to bring progress to life and create a better future;
Skills and qualifications required :
* At least 3 years in customer service, e-commerce or similar with deep knowledge of supply chain operations and industry trends.
* Strong analytical skills and familiar with SAP ERP, MS Office.
* Knowledge on project management and/or digital tools (CRM, EDI, RPA, Python) is a plus.
* Fluent English in both oral and written.
* Skilled at working in a fast-paced environment open to constant change in demands.
* Proactive, positive, adaptive, responsible, and organized.
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工作地点
地址：上海闵行区上海市莘庄工业园
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求职提示：用人单位发布虚假招聘信息，或以任何名义向求职者收取财物（如体检费、置装费、押金、服装费、培训费、身份证、毕业证等），均涉嫌违法，请求职者务必提高警惕。
职位发布者
姜明/招..HR
上海中智项目外包咨询服务有限公司
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专业服务
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1000人以上
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国有企业
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上海市徐汇区衡山路922号建汇大厦
